This policy explains how subscriptions, cancellations, and refunds work on Gallerai.

1. Subscription Access

Gallerai operates on a subscription basis (“Access Pass”), billed either monthly or yearly.

When you subscribe, you receive immediate access to digital content, including AI-generated images, prompts, and downloadable materials.

2. Billing & Renewals

• Subscriptions renew automatically unless cancelled before the renewal date.

• Monthly subscriptions renew every month.

• Yearly subscriptions renew annually.

• You are responsible for managing your subscription through your account.

3. Cancellation Policy

You may cancel your subscription at any time.

• Cancelling stops future billing.

• You will continue to have access until the end of your current billing period.

• We do not provide partial refunds for unused time.

4. Refund Policy

Due to the digital nature of the content and immediate access upon purchase, all subscription payments are non-refundable, except where required by law.

By subscribing, you acknowledge and agree that:

• Access begins immediately

• Digital content cannot be “returned”

• Refunds are not guaranteed once access is granted

5. EU & UK Consumer Rights

If you are located in the UK or EU, you may have a statutory right to withdraw within 14 days of purchase unless:

• You have accessed the digital content, and

• You have expressly consented to immediate access and waived your right of withdrawal

By completing checkout, you agree to immediate access and waive your statutory withdrawal right where permitted by law.

6. Exceptional Circumstances

We may issue refunds at our sole discretion in cases such as:

• Duplicate charges

• Technical errors preventing access

• Legal or billing mistakes

Refund requests must be submitted within 7 days of the charge.

7. Changes to This Policy

We reserve the right to update this policy at any time. Changes will not apply retroactively.

8. Contact

For billing questions, contact:
support@gallerai.co